Royal Mail becomes world’s first delivery company to use tech innovator Wiliot’s digital tags

Royal Mail has partnered with tech innovator Wiliot to transform the way it tracks items travelling through its network, using breakthrough digital tagging to provide unprecedented visibility.

As well as improving efficiency and reliability, this will help the company on its target of being Net-Zero by 2040 by optimising vehicle use depending on volume and reducing overall fuel use.

Royal Mail is about to complete tagging its 850,000 containers, called Yorks, which are used to transport customers’ parcels and letters around the country, and has plans to use the digital tags on individual parcels in future.

Wiliot’s sticker-like tags house tiny computers that are automatically detected by nearby Bluetooth devices as they travel through the network, removing the need for manual scanning and providing real-time feedback on location. The tags can also monitor environmental factors including temperature and humidity.

Installing the technology is part of Royal Mail’s digital transformation as it modernises its network for the current day demands, including increased parcel volumes and demand for next day deliveries.

The continuous monitoring is made possible thanks to Wiliot’s use of ‘ambient technology,’ which powers the computers using surrounding radio waves and means they can provide constant feedback to a cloud and AI based data platform.

As parcels travel between 37 mail centres, two automated parcel hubs and 1,200 delivery offices, via a vast network of vehicles, the tags create a live digital map of their journeys. This provides Royal Mail with unparalleled insight to address any issues and optimise its network.

In the future, Royal Mail plans to tag individual parcels, which will provide monitoring with even more precision and granular data on CO2e per parcel.

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Source: IOT NETWORK NEWS